Protection Plan
From $99.
One or two years of coverage, underwritten by a real insurer. Something breaks, you call us, we fix it. This is the answer to every Reddit thread that asks whether cheap e-bikes are worth the risk.
Choose your term.
Same insurer, same coverage. Pick how long you want the safety net.
$99
1-Year Coverage
- ✓1 year of parts and labour
- ✓Underwritten by a real insurer
- ✓Call us, we fix it
- ✓Covers electrical and mechanical failure
$149
2-Year Coverage
- ✓2 years of parts and labour
- ✓Underwritten by a real insurer
- ✓Call us, we fix it
- ✓Covers electrical and mechanical failure
- ✓Best value for multi-year riders
Pricing shown per vehicle. Add one plan per e-bike or scooter purchased.
What's covered.
Electrical failure
Motor, battery management system, wiring, and LCD display. The parts that send most owners back to Reddit.
Mechanical failure
Drivetrain, brakes, and structural frame defects under normal use. Not abuse, not crashes.
Real labour
We cover the repair cost, not just the part. You call, we arrange the fix.
UL 2849
UL Certified
Electrical system tested and certified. Every bike. No exceptions.
365 days
1-Year Warranty
Real coverage from the day it ships. Call us if something breaks.
$0 delivery
Free Shipping
No surprise charges at checkout. What you see is what you pay.
We answer
Real Support
A person picks up. Not a bot, not a ticket queue, not a FAQ wall.
Three things the gray market cannot match.
Cheap and certified are not opposites. Here is what makes the difference.
UL certified electrical system
Every bike and scooter we sell carries UL certification on its electrical system. That is the standard that separates real product liability from a Reddit horror story.
Gray-market imports skip this. We do not.
One-year real warranty
Not fine print. Not "contact the manufacturer in Shenzhen." You contact us, and we handle it.
Parts, labor, and a straight answer within one business day.
We answer the phone
A lot of e-bike brands exist as a domain name and a return address that bounces. We are not that. You have a question before you buy, we talk.
Same team after you buy. Email: open-throttle@sogoodmail.com.
Built to the same standard as brands charging twice the price.
Every unit ships with documentation you can verify. The certification is not a sticker we printed. It is a third-party audit of the electrical system that confirms it will not start a fire.
Real answers. No script.
Six questions every sensible buyer asks. We wrote them ourselves so you did not have to dig for them.
Class 2 e-bikes are street-legal in all 50 states and most municipalities — the same rules that cover bicycles apply. Top motor-assisted speed is capped at 20 mph, so no license or registration is required.
Our electrical systems are UL 2849 certified, which means an independent lab tested the battery, charger, and wiring together — not just the cells in isolation. That certification is the specific standard that separates accountable brands from the gray-market pile.
One year from purchase, parts and labor covered. You contact us directly at open-throttle@sogoodmail.com, describe the issue, and we sort it. No third-party repair shop runaround. The Protection Plan extends that coverage for up to two years.
Contact us within 30 days of delivery if the bike is not right for you. We handle the logistics; you are not stuck paying return freight on something we built wrong. Exact terms are in the order confirmation.
Class 2 means the motor provides both throttle-assist and pedal-assist up to 20 mph, then cuts out. You can ride without pedaling, which is the feature most commuters actually use. Class 1 is pedal-only assist; Class 3 goes to 28 mph and has more local restrictions.
In-stock orders ship within 2 business days from our warehouse. Delivery typically takes 5 to 8 business days depending on your location. You get a tracking number the day your order leaves.
Still have a question? We answer email, not a bot.
open-throttle@sogoodmail.comThe $1,099 bike
that earns its price.
Class 1 pedal-assist, extended range, commuter geometry. More than entry without spending Aventon money. Drop your email and we will tell you the day it lands.
